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    Day 1


  • Discussing how automation and personalised customer can improve user experience and enhance your customer journeys
  • Future-proofing your customer relationships
  • Implementing chatbots, personalised communications, customer feedback customer support tools

Associated Speakers:

Joanna Dembowska

Former Vice President O2CX Customer Experience

Levi Strauss & Co.

Associated Talks:

03:30PM - Day 1

View Engaging Gen-Z by crafting a customer-centric approach for consumers and employees

02:30PM - Day 1

View Panel: The power of automation and personalisation

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