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  • Start Time:
    04:30PM
  • End Time:
    05:10PM
  • Day:
    Day 1

Talk:

  • Exploring how tools & technology, including automation, can impact customer journeys from email to website
  • How to create a challenger customer service from automation to personalisation
  • Future-proofing your customer relationships
  • Best practices for delivering excellent customer service; including company culture, structure, and internal processes

Associated Speakers:

Svetlana Tokunova

EMEA Marketing Manager Biologics

Bayer

Associated Talks:

04:30PM - Day 1

View Panel: Enhancing customer journeys across their purchasing lifecycle

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