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  • Start Time:
    12:10PM
  • End Time:
    12:40PM
  • Day:
    Day 1

Talk:

  • Customer loyalty is the best form of customer feedback; how to learn and better your customer experiences to increase loyalty
  • Exploring how touchpoints and ensuring a painless customer journey can encourage repeat custom
  • Discussing how utilising tools and technologies to support aid customer experiences

Associated Speakers:

Adam Nowak

Global CRM & Loyalty Director

Electrolux Group

Associated Talks:

12:10PM - Day 1

View Increasing customer loyalty through experiences

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Dominik Olejko

Regional Head of Customer Insights & Engagement H&M East Europe

H&M

Associated Talks:

12:10PM - Day 1

View Increasing customer loyalty through experiences

10:30AM - Day 1

View Panel: Elevating customer experiences and driving retention

View Full Info